We monitor and analyse emerging fraud trends and the tactics behind them, beyond phishing and smishing attacks - how these risks affect the global threat landscape, and the latest techniques used by threat actors to impersonate global brands and organisations.
C-suite and Boards, CISOs and Security leaders, Fraud / Financial Crime teams, GRC/Compliance, Customer Operations and Brand/Communications teams - anyone responsible for understanding, monitoring, or responding to cyber-fraud, scams and brand impersonation.
What you’ll gain:
A clear view of how threat actors are targeting your organisation, customers and employees - based on real-world threat intelligence and emerging fraud trends.
Priority fraud threat types and trends
Specific examples of current campaigns
How threat actors target victims and organisations
Communication methods being used
How people and organisations are impacted
Impersonation and deception techniques used
Recommended actions and response strategies
Analysis: Fraud activity escalated in scale and sophistication this quarter, driven by impersonation, social engineering and authority-based deception across digital and physical channels. Detection is often delayed by weeks or months, increasing customer harm and reputational exposure.
FRAUD CAMPAIGN THEMES:
Romance fraud escalating, including impersonation narratives and AI-enabled deception
Courier fraud rising, with victims coached to withdraw cash or leave cards for collection
Identity theft calls via phone/WhatsApp impersonating trusted services to steal personal and bank details
Authority impersonation (police/officials + celebrity impersonation) used to accelerate trust and conversion
Mass-scale SMS/email fraud impersonating parking services, government and councils — confusing residents and motorists
Multi-channel delivery fraud rising: courier-journey phishing, QR redirection, and parcel compromise
IMPERSONATED BRANDS/ORGANISATIONS: HMRC, DVLA, NHS, Police, Councils (Herefordshire, Derry, Elmbridge, Wrexham, Wolverhampton), DPD, John Lewis, Southern Water, BT, Argos, SharePoint
CHANNELS/VECTORS: SMS, Email, Phone calls, Gen AI, WhatsApp, Social media, Web, QR codes
IMPERSONATED BRANDS/ORGANISATIONS: Amazon, AspireCard(The Bank of Missouri), Avast, Boots UK, Equifax, Euro Car Parts, Experian, FedEx, Imagine Credit Card (WebBank), John Lewis & Partners, McAfee, NASA - National Aeronautics and Space Administration, Sainsbury's, Screwfix, TransUnion, Uber, UK Government, UPS, Walmart
IMPERSONATED BRANDS/ORGANISATIONS: Ace, CashApp, Currys plc, Delta Airlines, DHL, Equifax, Experian, FedEx, Harbor Freight, John Lewis & Partners, Lowe's Companies, Inc., McAfee, Netflix, Norton, Amazon Prime, SHEIN, Sainsburys, Screwfix, TransUnion, UPS, Uber, Walmart
SCAM SPECTRUM: Parcel delivery scams, Free credit score scams, Casino scams, Fake Virus Alert, Subscription/Membership Expiry Scams, Antivirus renewal scams, Free Trial Scams, Free gift scams, Gift card scams, Weight Loss Scams, Loyalty Programme Scams, Online Dating Scams
AA, Apple, Autozone, Boots, CashApp, CostCo, Costa Coffee, Destiny Mastercard, Dicks Sporting Goods, Equifax, Experian, Harbor Freight, iCloud, Lowe, McAfee, Netflix, Nike, Norton, Oral B, PayPal, PremierInn, SHEIN, Sainsbury's, Screwfix, Tesco, TransUnion, UPS, Verizon, Walmart, Yahoo
IMPERSONATED BRANDS/ORGANISATIONS:
02, Amazon, Apple, AspireCard (The Bank of Missouri), B&Q, CARCHEX, Cineworld Cinemas Ltd, Currys plc, Derila Pillow, Destiny Card (Concora Credit), Equifax, Experian, FortivaCard (The Bank of Missouri), @iCloud (Apple), Imagine Credit Card, Indigo Credit Card, John Lewis & Partners, Keranique, Klaudena, Life Line Screening, Lowe's Companies, Inc., Lume Deodorant, Makita UK, McAfee, Nespresso UK, Netflix, Premier Inn, Amazon Prime, Ryokō, SHEIN, Samsung Electronics, Screwfix, Sono Bello, Spotify, Surge MasterCard, Tesco, Three UK, TransUnion, TruConnect, TruGreen, UPS, Uber, United Airlines, Vivint, Walmart
SCAM SPECTRUM: Employment Scams, Parcel delivery scams, Life Insurance Scams, Free credit score scams, Casino scams, Fake Virus Alert, Free Trial Scams, Weight Loss Scams, Loyalty Programme Scams, Online Dating Scams, Car Insurance Scams, Medical Treatment Scams...