Use Cases


Whether you're a C-suite executive such as a CTO or CISO, an analyst, a GRC lead or in a fraud or security team. We can help you monitor and reduce fraud losses with explainable fraud intelligence.



Fraud OS and our anti-fraud products empower every users to detect, prevent, and respond to fraud. Learn how different teams and industries use PORGiESOFT Security solutions to fight fraud, save time, reduce losses and protect trust.

CEOs, CDO, COO, CDIO, CTOs, CFOs


Assess your organisation's strategic risk from cyber fraud, the risk to your customers, employees and your bottom line before fraud makes the headlines


Fraud is now the most common crime - which will sooner or later affect your organisation or is already affecting it. It drains billions, causing losses for customers and organisations - destroying public trust. CEOs can no longer afford fragmented fraud defenses that leave gaps.


How we help:

  • With our Fraud OS, get an overview of KPIs, fraud losses and controls across your organisation

  • Demonstrate compliance leadership to regulators and investors

  • Reduce customer churn, track customer scam losses and strengthen employee trust by showing proactive defence against emerging trends

  • Develop or coordinate your overarching fraud strategy, identify gaps and track transformation programmes across the organisation


Reduce fraud losses by over 25% across your organisation through our solutions

CISOs, Director of Security, Head of Cyber/Threat, Security Leaders


Supercharge your cyber fraud fusion journey, learn about the fraud landscape with one operating system that connects the dots in fraud and cyber operations


Security leaders face a rising tide of phishing, smishing, vishing, impersonation, BEC, fraud attempts, incidents and so on - with siloed data making it impossible to see the full threat picture. Vital intelligence needed is usually in employee inboxes or not readily accessible. Fraud and Security teams hardly exchange intelligence or share data.


How we help:

  • Gain end-to-end visibility with Fraud OS, implement cyber fraud fusion across your organisation - fusing fraud and cyber intelligence, visualising fraud/security controls

  • Cut investigation time from hours to minutes with explainable AI insights

  • Use our SenseText anti-fraud API to investigate phishing and smishing threats, with advanced attack analysis of threat actor tactics
  • Anticipate security, fraud and hybrid threats using fraud intelligence feeds and trend analysis - driven by AI, data logs, Time of Day and Time of Year analysis

  • Snapshot analysis of current fraud and security threats


Become x3 more aware of fraud and security threats, reducing your response times

Fraud Teams, Head of Fraud, Director - Fraud, Financial Crime


Fight fraud with precision in two clicks. Search for anything related to fraud or learn about a specific tactic. Log and view fraud working group notes, generate anti-fraud content, and understand attacks. Access fraud trends and fraud threat intelligence, share data securely.


Fraud analysts are overwhelmed by new scams, impersonation attempts, case volumes, customer losses, false positives and a lack of specialist tools. Fraud training is very limited, as such, fraud teams are usually one step behind. Many fraud teams can't easily tell the total number of fraud cases, total losses or the most popular type of attacks. 


How we help:

  • Detect and investigate smishing and phishing attacks in 2 clicks using SenseText, with advanced attack analysis and explainable insights

  • Search for internal and external cases of fraud, cyber criminals or emerging threat actor tactics using Fraud OS, learning more about the current fraud threat landscape
  • Generate anti-fraud content, resources and campaigns to educate the public, getting feedback on best practices (e.g avoiding victim shaming in content generation, or encouraging reporting)
  • Log fraud cases, risks and incidents or share actionable fraud cases or trends with law enforcement partners, industry or get help


Prevent millions in fraud losses, improve productivity and strengthen customer and asset protection.

GRC, Legal Teams, Global Head of Governance or Compliance


Stay compliant and audit-ready, without the manual headaches. Describe and generate reports quickly, giving you the KPIs, evidence and data you need using AI


GRC teams lack security expertise but have recently been drawn into the battlefield of sophisticated fraud and cybersecurity threats while under-resourced with organisation-wide remits. However, Fraud and Security are often blind spots for GRC, requiring hours of meetings with fraud or security stakeholders or lots of outdated spreadsheets.


How we help:

  • Automate fraud reporting across SMS, email, and case data to demonstrate to regulators what you do with fraud data relating to phishing, smishing and so on

  • Assess compliance with relevant regulations with a fraud data focus (e.g. Data connected to fraud, which is a criminal offence, needs to be treated differently under data protection laws in regions such as the UK - ICO, and various states in the US)
  • Benchmark and govern fraud maturity and posture against industry peers using our Fraud OS framework and our researched control model

  • Provide evidence trails for auditors and regulators to assess during audits or assurance walkthroughs

  • Ensure ESG compliance by cutting out fraud-related violations very early.


Demonstrate compliance, strengthen fraud governance, reduce regulatory fines and be audit-ready within hours or days, not weeks

Customer and Ops Teams


Confidently answer customer calls relating to fraud, identity theft and impersonation, access relevant intelligence at your fingertips


Customer calls about a suspicious messages, phone calls and emails have become the norm, but front-line customer teams often lack tools to give quick, accurate answers or additional information to protect the customer.


How we help:

  • Verify suspicious SMS and emails instantly via SenseText web portal

  • Generate tailored advice specific to the customer's situation using Fraud OS, while staying compliant with organisational policies and guidance
  • Access fraud threat intelligence and ongoing training on latest fraud threats and emerging trends across the fraud landscape


Boost customer confidence with fast, trusted evidence-backed responses.

Industry Use Cases


Learn how various industries leverage our solutions and how we can help deliver your business strategic objectives across fraud, risk, legal, security and regulatory divisions.

Banking & FinTech
Telecoms
Parcel Delivery
Government
Cross-Sector